Landscaping answering service, Ventura & Santa Barbara County
Can’t hear the phone over the mower? Night Owl can.
Blower going, trimmer in hand? Night Owl takes the calls you don’t hear, asks about the yard, and books the estimate. You read the lead at the next stop.
- Local
- Month-to-month
- Set up in under a week
- You keep your number.
Night Owl
New lead11:48 AM
Walt H. — Ojai
Overgrown backyard. Cleanup and haul‑away.
Booked: Tue 4:00 PM estimate
Callers hear up front that it’s an AI assistant and the call is recorded. Real texts include the caller’s number.
The problem
Full route. Loud equipment. Phone on the truck seat.
You work outside, behind engines, one property after another, and the phone rings whenever it rings. A homeowner with an overgrown yard wants it handled this week, not whenever you get back to them.
Can’t hear it over the mower
Earmuffs on, zero‑turn running, a crew member blowing off the driveway. The phone rings in the cab and nobody hears it. You find the missed call at lunch, and no voicemail.
Estimate calls mid‑route
You’re halfway through a Tuesday route when a new homeowner wants a price. Stop to talk yards and gate codes, and you fall behind. Call back after dark, and they may have hired someone else.
The spring rush
The rains quit, the grass takes off, and suddenly every yard on the street needs a cleanup. The calls pile up right when your days are longest, and a callback next week can be too late.
How a call goes
A new weekly customer calls while you’re edging.
Wednesday, 2:15 p.m. You’re running an edger two towns over and never hear the phone. A new customer wants a weekly mow and asks what it runs. That answer stays yours.
Every call opens like this one: the caller hears it’s an AI assistant and that the call is recorded.
AI assistant: Hello, [Your Shop] here. This line is answered by an AI assistant, and calls are recorded. What can we do for your yard?
Caller: Hi. I’m looking for someone to mow my lawn, front and back.
AI assistant: Happy to help. First, your name and what part of town you’re in?
Caller: Denise. I’m in Moorpark, near the high school.
AI assistant: Thanks, Denise. Weekly, or every other week? And roughly what size yard? A guess is fine.
Caller: Weekly. The front’s small. The back is maybe twice that, with a hedge along the fence.
AI assistant: Got it. Is there a gate the crew can use to get in back, and any dogs out there?
Caller: Side gate, no lock. We have one dog, but he can stay inside on mow day.
AI assistant: I’ll note that. When would you like to start?
Caller: Next week, if you can. What does it run?
AI assistant: The owner sets the price after seeing the yard. I can book a quick estimate visit, or have the owner call you with a quote. Which would you like?
Caller: Come take a look. I’m home Thursday afternoon.
AI assistant: Thursday at 4:30 is open, so you’re booked for the estimate. I’m texting the owner now: weekly mow, front and back, side gate, one dog.
Estimate booked Thu 4:30 PM , Owner has the details
What it asks
Size up the yard from the truck.
The same questions you’d ask over the fence, answered before you load the trailer.
What the job is
Weekly mowing, a one‑time cleanup, a sprinkler problem, or tree and hedge trimming.
Yard size, roughly
Small, medium, or a big lot is plenty. Front, back, or both.
How often
Weekly, every other week, or a one‑time visit.
Gate and pets
How the crew gets in back, and whether a dog will be out.
Name and street
Who called and where the yard is, so you can fit it into a route.
Start date
When they want to start, plus the estimate visit if it booked one.
It all arrives in one text you can read between yards.
Do the math
Add up the yards that got away.
Cleanups, sprinkler fixes, new weekly yards. We plugged in $150 a job, just as an example. It counts each job once, so it leaves out what a weekly customer brings in after that. Move the sliders to match your business.Here’s the math, worked out with example numbers.
- Revenue walking out the door each month
- $975
Night Owl pays for itself if it saves just 1 job a month. The one-time $497 setup is covered by 4 jobs.
The math
- 5 calls a week × 52 weeks ÷ 12 months = 21.7 calls a month
- 21.7 calls × 30% = 6.5 jobs
- 6.5 jobs × $150 = $975 a month
An estimate from the numbers above — not a promise of results.
Pricing
One plan. Two numbers. No surprises.
Night Owl
$149 a month
+ $497 one-time setup
Month-to-month, cancel anytime.
The guarantee: Your first $149 only bills if it’s catching calls you’d have missed.
What’s included
- Custom-built for your shop
- Your greeting and your info — hours, services, price ranges
- Call forwarding set up for you
- A text with every lead
- Ongoing tweaks when your business changes
- A real person to call — Nathan
FAQ
Before it picks up for your crew.
Can it quote a yard over the phone?
Not a real number. “Medium yard, some hedges” can mean an hour or a full afternoon, so it books the estimate visit or has you call them back. The most it will say is a starting range you’ve set and okayed.
Can it handle Spanish‑speaking customers?
Yes. A homeowner who’d rather talk in Spanish gets the whole call in Spanish, with the same questions about the yard, the gate, the dog, and the start date, and you still get the details by text.
What about my regular weekly customers?
For new callers, it asks how often they want service, so you know a weekly yard from a one‑time job before you call back. For customers you already have, a message like “skip us this week” or a new gate code comes straight to you by text. You make the change.
What if a customer just wants to know when we’re coming?
It can’t see your route, so it won’t guess. Their name and street come to you by text, and you tell them when the crew’s coming.
What about a tree down after the Santa Anas?
It asks where the tree or limb came down and what it landed on: the driveway, a fence, the roof of a shed. If you’ve told us storm calls are urgent, that text arrives marked URGENT. It won’t say when a crew can come. You decide that.
Free missed-call audit
Find out how many calls you’re missing.
Tell me about your shop and I’ll reach out within one business day. Free, and no obligation.